Business Rates are set by the Valuation Office Agency on behalf of each Local Authority. It is a local property tax on the occupation of commercial property, payable by private and public sector businesses alike.

NHS Property Services includes rates within your service charge as part of your overall bill, itemised as ‘rates’.  From April 2017, a new set of rates will apply across the country and many of our customers will see increases to the rates shown in your bills as a result.

We actively review and challenge rates where we believe the Valuation Office Agency has miscalculated the valuation of the property. Please contact your Property Manager if you wish to discuss this further.