What we do

NHS Property Services Ltd was set up by the Department of Health to manage all the ex-Primary Care Trust estate not transferred to providers.

Launched in April 2013, whilst it is a Limited company it is an important part of the NHS family. NHS Property Services is 100% owned by the Secretary of State and in turn owns the legal title to 4,000 assets, valued at around £3 billion. The organisation owns sites across England but retains a local focus providing strategic and operational management of NHS estates, property and facilities.

Core Services:

  • Strategic Estates Management
  • Property Management
  • Operational Estates Management

Additional Services:

  • Facilities Management

As the creation of this new organisation is part of the broader programme of change that is happening across the NHS it is important to clarify what is outside the remit of NHS Property Services Ltd:

  • Pastoral Care (Chaplaincy),
  • IM&T (information management and technology),
  • Clinical waste and transport services (where not solely related to those buildings transferring into NHS Property Services),
  • Strategic Health Authority business case review functions,
  • Telephony/switchboard,
  • First aider training,
  • Provision of furniture (other than to support our own staff),
  • Stationery and office equipment (other than to support our own staff),
  • Office provision (other than to support our own staff).

How we work

NHS Property Services Ltd has a small headquarters and regional office in London, as well as regional offices in the North (Manchester), Midlands and East (Cambridge) and the South (Taunton). Each region has its own Local Area Teams, which mirror the arrangements set up by other new NHS organisations, to advise and liaise on local issues and developments in each area.

Tony Griffiths – Regional Director
NHS Property Services Ltd
1 Lower Marsh
Telephone: 0203 049 4303
Kathryn Berry – Regional Director
NHS Property Services Ltd
3 Piccadilly Place
M1 3BN
Telephone: 0845 050 0194
Midlands and East
Martin Royal – Regional Director
NHS Property Services Ltd
2 – 4 Victoria House
Capital Park
CB21 5XB
Telephone: 01223 597 500
James Wakeham – Regional Director
NHS Property Services Ltd
South West House
Blackbrook Park Avenue
Telephone: 01823 361000

Disposal of properties

One key part of the company’s role is the efficient management and disposal of properties which are no longer required by the NHS for the delivery of services, ensuring that best value is achieved for the NHS.


Community Health Partnerships

Community Health Partnerships

NHS Property Services works closely with its “sister” company, Community Health Partnerships, which  – like NHS Property Services – is wholly owned by the Secretary of State For Health.

The organisation was established in 2001 and until 2007 was known as Partnerships for Health.

CHP has established 49 LIFT companies – locally based joint ventures between public and private sectors – and has delivered more than 300 buildings, with over 800,000M² of space, which are used by communities throughout England.

From 1 April 2013, CHP took over responsibilities for the LIFT estate, following the abolition of Primary Care Trusts.

NHS Property Services supplies estate management and financial services on behalf of CHP.

CHP’s vision is to create the highest quality primary and community estate that serves the needs of local communities and contributes towards improving people’s health and wellbeing.

CHP has a national presence with activities delivered through four regionally based teams; London, Midlands, North and South.

For more information about Community Health Partnerships, please visit www.communityhealthpartnerships.co.uk

Working With Community Health Partnerships Ltd

NHS Property Services Ltd and Community Health Partnerships Ltd:
how we are working together in partnership

  • NHS Property Services Ltd and Community Health Partnerships Ltd are working closely together to deliver on the shared aim of positively contributing to health outcomes through the better use of NHS estate, properties and facilities.
  • Both companies are working to deliver joined-up services for the benefit of customers and the wide variety of stakeholders across the NHS and wider public sector.
  • A formal agreement is now in place between the two companies and this sets out clear operating principles relating to the supply of Estate Management and Financial Services. The content of this agreement were cascaded across both organisations in a joint letter from Sue O’Connell and Simon Holden on 11 April 2013.
  • There are huge benefits to the NHS by staff from both companies working closely together. Work has started to jointly identify and deliver new projects to benefit the NHS estate, deliver quality and efficiency savings and improve the utilisation of existing NHS facilities. Ten localities have initially been identified for intensive review and action to release savings.
  • Joint working is fundamentally important for both organisations and there is an expectation on all staff that they will play their part in ensuring its success.
  • The Chief Executives of NHS Property Services and Community Health Partnerships meet weekly to review progress and there are strong working relationships at regional level. For example, regular meetings have already taken place in some regions and meetings are being arranged between NHS Property Services Regional Directors and LAT coordinators and Community Health Partnerships Executive Directors and Area Directors.  An early priority of these meetings will be to agree a joint approach to the planning of shared estate strategies with commissioners and providers.
  • The two organisations mirror each other with the Secretary of State for Health as sole shareholder. A future merger of the sister companies is seen as likely, however this rests with the Department of Health and a timeframe for this has not yet been defined. Therefore the current focus for the two organisations remains on delivering joined-up, customer focused services.
  • The principles of how both companies work together is highlighted overleaf.

Strategic Partnering in LIFT areas

In LIFT areas, NHS Property Services, Community Health Partnerships, NHS England and the relevant CCGs are all participants to Strategic Partnering Agreements.

Community Health Partnerships and NHS Property Services will jointly bring together participants through the Strategic Partnering Boards in a LIFT area in order to determine the best way to develop strategic estates plans.

 LIFT Estate

  • Community Health Partnerships is responsible for the overall development and management of all of the NHS LIFT buildings, ensuring that all statutory and legal health and safety obligations are complied with.
  • Community Health Partnerships has contracted with NHS Property Services to work with it to deliver these responsibilities.
  • Contract management of LIFT companies and the Tenant’s Representative function will be managed by Community Health Partnerships with support from local staff from NHS Property Services.
  • NHS Property Services will manage a range of services not covered by the LIFT Companies including: managing building user group forums on behalf of Community Health Partnerships as part of a formal contract.
  • The services in LIFT buildings carried out by NHS Property Services under contract include:
    • Specialist technical services, such as building regulations advice and applications, planning advice and applications and mechanical and electrical services advice and support.
    • Statutory Inspections, such as inspection and testing of plant and equipment not currently managed by a designated third part.
    • Local Security Management Specialist Services.
    • Environmental Management, such as meeting Department of Health, Government and other ‘green’ targets; procuring Display Energy Certificates and Energy Performance Certificates.
    • Health & Safety, including producing, monitoring and developing a Health & Safety Strategy Manual for NHS LIFT estate, and conducting building inspections / audits as and when required in relation to the successful delivery of services.
    • Emergency and Contingency Planning and Incident Management.
    • Key Services, as agreed with Community Health Partnerships, such as electrical services.
    • Financial Services, including ledger provision and maintenance of the ledger; requisition, ordering and authorisation; contract management; tender processes in line with OJEU regulations; raising invoices; and management of a Finance Helpdesk.
    • Centre Management.