Reports, policies and statements

Our Annual Reports

Read our Annual Reports and learn more about how we're continuing to support the NHS

Customer Feedback Reports

Read our annual customer feedback reports and learn more about how we're working to deliver an excellent customer experience

Corporate Social Responsibility (CSR) Report

We’re committed to creating healthy places for patients, colleagues, communities and the environment to thrive

Our Greener NHS 2020/21 Review

Download our review to see how we performed last year and next steps to meet NHS targets

Our privacy policy

How we manage personal information

Modern Slavery Statement

Read our Modern Slavery Statement here

Our Companies House profile

Learn more about our organisation and access our Articles of Association.

Freedom of Information (FOI) responses

Find previous responses to Freedom of Information requests

Our Customer Charter

Working with Department of Health and Social Care, NHS England/Improvement and our customers, we have developed our first customer charter

Charging Policy

Learn more about our policy on occupancy charges

Our tax strategy

Learn more about our tax strategy

Expenditure over £25,000

Find details of expenditure over £25,000

Working with third parties

FAQs on policies and SLAs when working with third parties on development, disposal, and construction projects.

Health, Safety and Wellbeing Policy

How we keep our people, customers and service users safe.

Asbestos

Find out how we manage asbestos and what your responsibilities are as an occupier

Legionella

Find out how you can protect you water systems from legionella bacteria

Lockdown policy

Learn how NHS Property Services can help if you need to lockdown your building

Freedom of Information statistics

Learn more about our FOI statistics