New east London GP premises is officially opened

Mayor of Tower Hamlets, John Biggs, officially opened the new practice.

by Chris Cunniff

An exciting new chapter has begun for a GP practice in east London.

St Paul’s Way Medical Centre has moved into new state-of-the-art premises at William Cotton Place that provide improved facilities for its GPs and staff – and offer major benefits for its patients.

NHS Property Services managed the scheme, which involved the internal fit-out of an entire floor.

Sarah Gill, Construction Support Lead at NHS Property Services, said: “We are proud to deliver high quality construction projects that bring wide-ranging benefits for patients and our customers.

“We are delighted we have been able to support the St Paul’s Way Medical Centre with new, updated accommodation and hope that both staff and patients benefit from the new environment.”

The new building is just across the road from the medical centre’s former site, where the lack of space and ageing IT facilities hampered its efforts to develop its services.

The practice – which is rated ‘outstanding’ by the Care Quality Commission – moved into its new first-floor premises in January. In addition to nine consultation rooms and three treatment rooms, the modern facilities, developed in close liaison with patients, include:

  • A surgery ‘pod’ where patients can log-in and check their own blood pressure
  • A spacious interactive patient waiting area with TV screens and iPads for browsing
  • Baby changing and feeding areas for patients with young children
  • A group room designed for holding training courses and health promotion sessions

Dr Joe Hall, Clinical Lead at St Paul’s Way Medical Centre, said the move to new, modern premises would enable the practice to provide a more welcoming environment for patients.

“The GPs and staff are all delighted with the new premise and we’ve already received lots of positive feedback from our patients who are clearly impressed with the facilities.

“We have a great team at St Paul’s Way and everyone has contributed a huge amount in making the practice a success.

“We aim to deliver high quality services which integrate health, education and housing and address wider social needs. Moving to our new site will help us to achieve this.”

Mayor of Tower Hamlets, John Biggs, officially opened the new practice on Tuesday (14 March). He was among more than 100 guests given a tour of the purpose-built premises.

The new GP practice is the first project to be completed as part of a major investment in new primary care medical facilities in Tower Hamlets to meet the needs of the borough’s rapidly-growing population and increasing demand for local healthcare services.