Published date: 29 April 2020

Recommissioning vacant space at former offices to provide additional capacity during COVID-19

Beechcroft, Horley


Site: Former admin offices, now vacant, and identified for disposal pre-COVID-19.

Customers/Stakeholders: Surrey Heartlands Clinical Commissioning Group (CCG), Local Primary Care Network (PCN), Local GPs

NHSPS representatives: Keith Blundred and wider team (Facilities Management), Ololade Lawal (Property Management, Emma Finegan (Portfolio Optimisation), Maria Shone (Legal)

The challenge

Beechcroft was a vacant admin building, identified for disposal pre COVID-19.

In March 2020 the local CCG identified it as a potential site to support the Primary Care Network to deliver Clinical Decision Unit (CDU) services for COVID-19 purposes.

As the space was formerly used as an office it required significant upgrading to a clinical standard, with the planning, costing and completion of this fitout all on a tight timescale. Beyond the refurbishment, the site required additional cleaning and facilities management attention, as it had previously been mothballed for disposal.

The solution

We worked closely with the CCG to proactively identify high priority sites in the area and agree a programme of works.

Our FM team managed the delivery of all works, involving the refurbishment of five rooms to a clinical standard, and kitchen and bathroom facilities.

Close collaboration across NHSPS teams and our stakeholders enabled us to move at pace, keeping everyone updated on progress.

The impact

In the space of three weeks we have refurbished this office to provide five clinical-standard rooms as well as kitchen and bathroom facilities – all compliant for operational use.

This provides the Primary Care Network with much-needed capacity for CDU services.

As well as upgrading the premises, we will be providing ongoing Facilities Management support, to keep the building safe and clean.

Learn more about our COVID-19 activity

We recommissioned and reconfigured space across our estate during COVID-19 to provide additional capacity for treatment and testing, delivering space for over 1,000 beds.

See our infographic for more information