Published date: 01 January 0001
Occupancy agreements and payment of charges
As part of the ongoing improvements we’re making, we’ve been working with the Department of Health and Social Care (DHSC) and NHS England/Improvement (NHSE/I) to agree a governance framework for occupancy agreements and payment of charges related to our properties.
Following feedback from our customers, the teams at NHS Property Services (NHSPS) have been working hard to make significant improvements to our billing processes and establish a clear occupancy model with standardised formal occupancy agreements for our properties.
As part of the ongoing improvements we’re making, we’ve been working with the Department of Health and Social Care (DHSC) and NHS England/Improvement (NHSE/I) to agree a governance framework for occupancy agreements and payment of charges related to our properties. This is aligned with the Charging Policy agreed with DHSC and NHSE/I in 2017.
Steve Oldfield (Chief Commercial Officer, DHSC) and Emily Lawson (Director of Transformation and Corporate Development, NHSE/I) have issued a letter outlining the principles that are expected to be upheld by both ourselves and our customers. Download the letter.
