How can we work together to shape the NHS estate for the future?

Optimising the Primary Case estate is more important now than ever, with the NHS Long Term Plan emphasising its importance in moving health and social care closer to communities and reducing pressure on Acute Care centres. By optimising the NHSPS estate (which makes up the majority of the country’s Primary Care estate), we are supporting this ambition, creating healthy spaces to best serve local communities. 

Since 2013 we have been working with NHS partners across the country to make better use of NHS space, and through this we recognise the challenges organisations face in their estate management. From building a clear picture of how the estate is being used, to securing funding for improvements, to implementing solutions, we can offer our property and facilities management expertise to support.

Explore our infographic and watch our video below to learn how we can work together to optimise NHS space - achieving efficiencies and creating better environments for patients and staff, to help the NHS continue to deliver world-class patient care. 

Let’s take a look at the NHSPS teams and programmes supporting our customers in optimising their use of space.

Handing back unused space

Our Vacant Space Handback Scheme enables Commissioners to pass on the liability for eligible space to NHSPS and cut the cost of empty space in their buildings.

NHSPS teams then use their property expertise to repurpose the space, either via re-letting, selling or developing, aiming to maximise value for the NHS, with any savings or new revenue reinvested into the NHS estate.

Learn more about our Vacant Handback Scheme

Flexible room booking

NHS Open Space brings technology to NHS estate management by offering flexible booking of clinical and non-clinical space via a web-based booking platform.

For services (NHS and beyond) looking for sessional space within NHS buildings this offers greater flexibility and choice, and the enhanced usage data can support Commissioners in their estate management decisions.

Learn more about NHS Open Space

Creating space for smarter working

The NHS estate goes beyond clinical space, and our National Office Programme helps identify opportunities to better manage office space (via rationalisation, relocation) as well as developing improved, agile and modern working environments. Beyond the NHSPS office portfolio we also help and consult for the wider NHS and public sector

Learn more about our National Office Programme

Clarify your occupancy

An occupancy agreement helps us and you to better understand how buildings are being used, which then provides clarity on rights and obligations, simplifies and clarifies your bills, and supports better space management.

Learn more about signing an occupancy agreement with us

Log a job in your building

Running our buildings safely and efficiently is crucial, and we rely on you raising any issues you spot via CORE - our new computer assisted facilities management system – or our FM helpdesk, through which we’re working hard to streamline how we capture, track and deal with issues.

Get in touch with our FM team.

Keep us up to date with changes to your occupancy

If you’re planning to change how you use your space – for example clinical to non-clinical, or expanding or reducing the space you occupy – please let us know at least three months in advance via our online form.

This helps NHSPS to support you with your health and safety compliance and make sure that you are billed the correct amount.

Let us know about an upcoming change to your occupancy

How can we work together to better use NHS space? We’re keen to hear from you, so please reach out via Customer.Service@property.nhs.uk or 0800 085 3015.