What we do

NHS Property Services manages, maintains and improves the NHS properties and facilities within our portfolio, working in partnership with NHS organisations to create efficient, sustainable and modern healthcare and working environments.

The company has a major role as both landlord and service provider for our NHS customers. Our services fall into four main business areas:

Strategic estates planning – supporting our customers to deliver healthcare premises that meet future needs for patient services. This includes:

  • Strategic estates planning
  • Commercial property advice
  • Capital investment
  • Property development

Asset management – acting as landlord, disposing of surplus properties that commissioners decide are no longer needed, regularising leases and developing new facilities. This includes:

  • Property management
  • Planning and development
  • Property disposals
  • New property purchases
  • Rent reviews
  • Lease renewals
  • Lease regularisation

Construction project management – managing the development of new buildings and refurbishment of existing buildings, along with investment in our estate. This includes:

  • New build
  • Contract management
  • Procurement
  • Refurbishment

Facilities management (FM) services – including health and safety, maintenance, electrical services, cleaning and catering. These break down in to:

Hard FM:

  • maintenance
  • emergency/on-call repairs
  • quality assurance
  • compliance with statutory regulations
  • non-urgent breakdowns (electrical, mechanical, building)
  • planned preventative maintenance
  • health and safety
  • fire safety and risk assessment (landlord only)
  • mechanical and engineering services

Soft FM:

  • cleaning
  • catering
  • portering
  • grounds maintenance
  • waste management
  • pest control
  • security services
  • reception staff/centre management
  • car park management