Whether you are a customer, tenant, supplier, patient or a visitor, you can contact us by simply completing the online form below:
Alternatively, you can call us on: 0800 085 3015 Monday to Friday, 08:00 to 18:00
Write to us at: 99 Gresham Street, London, EC2V 7NG
Or you can use one of the support fields below and we will be happy to help with your request.
Invoices should be posted to: NHS Property Services, 99 Gresham Street, London, EC2V 7NG
For more information about how we handle complaints, please click here.
Please call the FM helpdesk hub that covers your area:
Hub 1 – London, South East, South West – 020 3688 2244
Hub 2 – North West – 0844 225 2774
Hub 3 – North East, North Central – 0191 3371593
Hub 4 – West Midlands, East – 01902 575050
You can also make maintenance requests or report faults online, via www.property.nhs.uk/fmhelpdesk
NHS Property Services has moved to a new finance system, which means we no longer use the Oracle system and SBS no longer provide support to our payment system.
All suppliers should now be submitting invoices and POs electronically via Tradeshift: https://nhsps.support.tradeshift.com/
NHS Property Services only accepts invoices via Tradeshift or for a limited time, any remaining paper invoices can be sent to the new postal address:
NHS Property Services Limited
PO Box 4110
For sign up, connection, invoice submission and any other Tradeshift related questions visit https://nhsps.support.tradeshift.com/requests/new
For payment queries contact firstname.lastname@example.org
To find out how to do business with NHS Property Services or for information about our procurement arrangements, please click here.
NHS Property Services Limited is registered in England, No: 078881109