Accessibility Statement

This accessibility statement applies to the website. NHS Property Services is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How you should be able to use this website

We want as many people as possible to be able to use this website.

You should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) AbilityNet has advice on making your device easier to use if you have a disability.
  • use the Recite Me toolbar to magnify areas of a page, set a reading ruler or mask and translate text into different languages.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard because of the non-compliances below.

Non-accessible content 

The content listed below is non-accessible for the following reasons:

  • non-compliance with the accessibility regulations 

The following items don't meet the WCAG 2.2 AA success criteria:

  • The main menu lacks keyboard navigation interaction, so people using keyboard navigation can't interact with child menu items. This fails WCAG 2.2 SC 2.1.1 Keyboard (Level A). 

  • Some site elements aren't structured using the correct markup, e.g. navigation elements don't use the nav landmark; some elements with interactive actions don't use button elements, so people using assistive technology can't discover those elements quickly or at all. This fails WCAG 2.2 SC 4.1.2 Name, Role, Value (Level A). 

We're currently working to improve these issues with a view of resolving them by the end of this financial year (31st March 2025).

Preparation of this accessibility statement

This statement was prepared on 27th June 2024.

An accessibility assessment was conducted on 17th May 2024 by a third-party agency, Spindogs Ltd, against the WCAG 2.2 Level AA using W3C Easy Checks and the Inclusive Design Principles.

View assessment outcomes here: NHSPS accessibility assessment report

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page, please report them to our Customer Service Centre.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you aren't happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)