Customer service0800 085 3015  

The new facilities management platform from NHS Property Services.

CORE aims to provide a more reliable and efficient facilities management service by logging, planning, and monitoring facilities management activities you receive, including reactive and planned, through one system. This will transform the way we deliver our services to you.

For more information, download the customer brochure.

To report all non-urgent and routine FM issues, fill out the form below. Within 24 hours, your request will be processed and you will receive a CORE reference number.

If you have an urgent or out-of-hours request, you must call the FM Helpdesk (please be aware that from 26th August, all customers should call 0844 225 2774 for such issues). 

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