We regularly ask for your feedback to help us improve how we support you. Each year, we make changes based on what you tell us, so the ABS continues to evolve to better meet your needs.
This year, we’ve made the ABS even clearer and more useful:
Local focus: Charges are now set with greater attention to local circumstances, so your costs better reflect your property and services.
Clearer information: The ABS format has been updated to make it easier to read and understand, with a clearer layout and contents page.
Greater clarity: Management and supervision costs are now shown separately, so you can see exactly what you’re paying for.
Flexible billing: If your space usage changes during the year, your ABS will now show these changes more clearly, helping you keep track of your costs.
These updates are designed to give you more clarity, flexibility, and confidence in your property charges.
See our example Annual Budget Schedule based on a fictional customer
We've created a handy guide to help you understand your Annual Budget Schedule (ABS). This includes information about our billing cycle, our approach to occupancy and charging and more detail about the key changes we've made.
We've developed a separate guide to the Annual Budget Schedule (ABS) for GPs. In addition to providing useful information about our billing cycle and our approach to occupancy and charging, it also includes guidance on how to claim reimbursable costs from your commissioner.
Question about the Annual Budget Schedule?
If you have any questions about the Annual Budget Schedule, contact our Customer Service team and they'll be happy to help.