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As part of the NHS, we understand how important it is to deliver value from the existing estate. Whether that be delivering more care closer to communities. Or generating much-needed capital from properties that no longer support estate strategy goals, to reinvest where it's needed most.

That's why we developed NHS Open Space.

Through NHS Open Space's digital technology, we've been monitoring utilisation across the NHS estate since 2024. To date we've installed 10,000+ sensors across 440+ properties. That's 7,100+ rooms and 2,900+ desks, used by 360+ tenants.

What we've found

39%

average utilisation

during core hours

48%

of rooms are used

less than 30% of the time

783

of 2,900 desks

are ever in use, on average

5%

of properties

are more than 70% utilised

What we can help with

Combined with NHS Property Services’ end-to-end service offer, we're turning utilisation data into practical action that supports long-term planning and better patient outcomes. Such as:

  • increased service provision and capacity

  • consolidation or rationalisation of space

  • cost avoidance

  • reduction in backlog maintenance

  • disposal capital receipts​

  • increased rental revenues​.

What we've done so far

£25m+

total value

identified or already realised

£16.7m

value identified

through utilisation studies

3m

patient consultation

capacity unlocked annually

£8.3m

revenue generated

by optimising underused space

Explore real customer stories

Maximising primary care space without expanding the estate

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Unlocking hidden capacity to support clinical growth

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Learn more about NHS Open Space

NHS Open Space is the space management solution designed by the NHS, that helps you unlock the full potential of your estate — so you can deliver more to your communities.

One system, two powerful ways to manage space

Managing space across different organisations or services can quickly become complex. Whether you’re managing a single building, an NHC or a wider portfolio, NHS Open Space's booking system gives you complete visibility and control of your space. And opportunities to generate revenue from space that would otherwise be underused.

Make space flexible

Neighbourhood health relies on a flexible, shared use of space. NHS Open Space makes that possible with a simple, secure booking system to manage clinical and non-clinical spaces across your estate, 24/7.

Plus, you get access to a suite of customisable reports. From booking data to financial performance.

Hear from our experts

More flexible space. More local services. Better patient access. NHS Open Space helps you make every room work harder for communities.

Generate revenue

Where space is still underused, you can make rooms available to a network of over 8,000 pre-vetted healthcare professionals through the external booking platform. Enabling you to increase utilisation, generate additional revenue and expand local services.

Want to see what’s possible with your estate?

Download our brochure to discover how organisations are increasing utilisation and providing more patient care without expanding their footprint.

Download the brochure

Helping the NHS deliver its vision for the future

The NHS 10 Year Health Plan sets out three major shifts in healthcare. NHS Open Space supports each of them by helping the NHS make better use of its existing estate.

By connecting people, space and data, it enables more flexible access to healthcare environments, supports the delivery of care closer to communities and provides the digital tools to manage and optimise space more effectively.

NHS Open Space helps you make the shift from analogue to digital by transforming how healthcare space is managed.

Replace manual processes with a secure, self-service booking system. Gain real-time visibility of how space is being used. Turn data into actionable insight to optimise your estate and unlock capacity.

Whether you’re delivering a Neighbourhood Health Centre (NHC) or managing space across the wider healthcare estate, NHS Open Space helps you create a more flexible, efficient and connected approach to delivering care.

Through its booking platform, NHS Open Space connects estate leaders with healthcare providers looking for space to deliver care. Supporting the move from hospital-based care to more accessible, community-based services.

By showcasing available rooms on a national platform, providers can book space across multiple NHS locations. Giving patients access to a broader range of services, locally.

To date, NHS Open Space has enabled 11m+ patient consultations across 250+ NHS locations in England. With 8,000+ healthcare professionals registered, it's helping maximise the potential of existing NHS estate while delivering more care closer to communities.

NHS Open Space supports the shift from treatment to prevention by enabling preventative services to flexibly book space within local healthcare environments.

Through the booking platform, estate leaders can make space available to a range of preventative healthcare services. Helping providers access the facilities they need, while increasing utilisation of existing estate and expanding access to preventative care for patients.

Already, 170 organisations have delivered 4.4m+ preventative services patient consultations across 210+ locations nationwide, helping make prevention part of everyday healthcare in communities.