One solution. Smarter use. Better care.
With our award-winning digital solution, users can learn how every square metre of space is used and put it to better use. It allows your teams and healthcare partners to easily book flexible spaces, and you to gain full visibility and control of your estate. And from rich utilisation data, you can make more informed choices on estate optimisation solutions like implementing flexible bookings to drive more usage, or consolidation, rationalisation and disposals. All while reducing costs, generating revenue and offering a broader range of patient services. Let us help you:
Understand your estate
One of the biggest challenges to optimising your estate is knowing true space usage. Our studies show that many NHS spaces are typically only 40% utilised — often counter to perceptions.
With NHS Open Space, you can learn how every square foot of your space is being used. Its rich data points and intuitive dashboards help you make accurate decisions on how to best use or adapt your space. And so, deliver more of the right services for patients now and in the long-term.
We provide
Estate-wide visibility
at desk, room, building and portfolio level
All-in-one utilisation reporting
for demised, bookable and vacant space
Behavioural and trend insights
understand patterns of use, peak demand, and no-shows
Evidence-based recommendations
drive occupancy, consolidate, repurpose, or dispose of surplus space
Manage your estate
The NHS 10 Year Health Plan emphasis care that is closer to people’s homes, patient-focused and digitally-enabled. NHS Open Space offers an intuitive, self-service booking system, built for the NHS by the NHS, that supports these goals by providing all the tools and support you need to use every space across your estate more effectively — allowing more services to be delivered, locally.
By making your space flexible, you can use its booking system to manage space usage across your estate — from desks through to entire portfolios and from service type to provider. So, you have full visibility of what’s being delivered, where, and when, and can boost utilisation by allowing multiple services to operate from the same space.
We deliver
Full visibility and control of your spaces and how they’re used
so you maximise room productivity every day
Intuitive user interface and easy-to-use system
saving time and streamlining operations
Flexibility
accessible from any device, approved users can book space on a self-serve basis 24/7
Expert UK-based support
to get you up and running with confidence
Optimise your estate
We’ve learned that true optimisation starts with flexibility. By creating multi-use space, you can enable more services to be delivered by your teams from the same location. And while any of your spaces are still underused, healthcare providers are seeking flexible rooms in your buildings to meet the growing demand for a wide variety of healthcare within every neighbourhood.
Through NHS Open Space, you can increase usage of underused spaces by making your space available to a network of over 7,000 pre-vetted healthcare service providers delivering care across more than 190 service types, via our online space booking platform — helping you achieve a fully optimised estate that provides maximum service delivery.
We'll help you achieve
Maximised estate usage
and greater value for money
Greater access for patients
to a wide variety of healthcare services
Additional revenue
through over 7,000 pre-vetted public and private service providers.
Partnership with NHS Property Services’ estate experts
to fully realise the insights from NHS Open Space to optimise your estate
Explore the booking platform
Our self-service booking platform is the core of the NHS Open Space system. It helps you use all your spaces easily and saves you time and effort.
Health, wellbeing, and community services can book flexible, affordable rooms across England by the hour, day, or session. It’s pay-as-you-go, so you only pay for what you use.
1,400+
NHS-standard rooms available to book
7,000+
unique healthcare providers registered
10m+
patient consultations delivered via NHS Open Space
700,000+
bookings made on a pay-as-you-go basis
Why us?
NHS Open Space has found that many NHS organisations over-estimate their utilisation by up to 40% (based on utilisation studies carried out to date). Most of the NHS relies on anecdotal evidence, NHS Open Space gathers data using sensors strategically placed across your estate.
We use NHS Open Space across our own property portfolio, managing 250 sites and over 1,400 bookable rooms. Since 2019, NHS Open Space has helped us double our utilisation rate and reduce void space by 10%.
NHS Open Space was created by and for the NHS. Over 190 NHS trusts and providers, GPs, charities, and private sector organisations across England currently use the system to manage and book space easily. To date, NHS Open Space has helped to deliver over 10 million patient consultations and £5 million in additional revenue back into the NHS.
Leveraging innovation to build an NHS fit for the future, NHS Open Space’s advanced utilisation monitoring insights can help you identify opportunities and make more informed decisions about the long-term future of your estate.
You may be looking to adapt, repurpose or even dispose of some spaces or buildings. As NHS Property Services is uniquely placed with an end-to-end service offer, we can also support translate insight into delivery. From support with options appraisals and lease negotiations to capital project management and property disposals.
Get in touch
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