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Our policies

Our policies set out how we operate with our customers, other NHS organisations and the wider healthcare system, to help support the delivery of the NHS Long Term Plan.

Charging policy

Learn more about the charges payable for occupation of our properties

Asbestos

Find out how we manage asbestos and what your responsibilities are as an occupier

Legionella

Understand how we maintain and check water systems to monitor Legionella bacteria

Lockdown policy

Learn how NHS Property Services can help if you need to lockdown your building

Reports and publications

Read our latest reports and learn more about how NHS Property Services is working to transform the NHS estate and enable the delivery of excellent patient care to support the NHS Long Term Plan. Reports include:

  • Customer Feedback Report
  • Corporate Social Responsibility Report
  • Annual Report
  • Our Customer Charter
Read our reports

Learn more about how we're governed

Find useful information about our company including:

  • Our company structure
  • Privacy policy
  • Modern Slavery Statement
How we're governed