NHS Property Services

Contact us

Start by checking our Frequently Asked Questions (FAQs) for quick answers to common questions.

If you need specific help or want to submit a request, use the buttons below to go straight to the right option.

You said, we did: Your feedback in action

Read our latest Annual Customer Feedback Report to learn about the improvements we're making based on your feedback.

Inside you'll find 12 real 'You said, we did' examples, how we're improving Connect, and much more.

Urgent issue? Call our 24/7 Customer Service Centre on 0808 196 2045. Not sure if it’s urgent? Use the infographic to check

Property support and requests

Report issues, request changes or get the documents needed for your property.

Report a non-urgent issue

Tell us via Connect

Change your occupancy

Report a change

Download compliance certificates

Request via Connect

Hand back vacant space

Fill out form

Make a room booking

Book via NHS Open Space

Get billing support

View resources

Careers and recruitment

For enquiries about current vacancies, job applications or career opportunities with NHS Property Services.

See current vacancies

Browse roles

Ask a recruitment question

Speak to our team

Get job alerts

Create your account

Other enquiries and guidance

Find guidance on billing, supplier support, filming requests and more.

Discuss your estate needs

Learn about services we offer

Questions about the voluntary transfer of assets process

Contact our team

Make a media or filming enquiry

Contact our team

View disposal properties

See current disposals

Get supplier support

Visit resources

Join our monthly newsletter

Share your feedback

Whether it’s a compliment for one of our colleagues or something that didn’t go quite right, we’d love to hear from you.

If you're a customer, you can also log any complaints on Connect.

Give a compliment

Fill out form

Make a complaint

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Can't find what you're looking for?

We’re still here to help. If you're a customer, you can save time by logging any queries through Connect.

If you’re not an NHSPS customer, please use our general enquiries form.