Supporting patients

Our core purpose, which is at the heart of everything we do, is to enable excellent patient care.

How we enable excellent patient care

We know that visiting a GP practice, health centre, hospital or any other healthcare setting as a patient can often be a worrying or stressful experience, and the environment within which you are being cared for or treated can have a big impact on that experience.

Patient needs are also changing as we become more digital and look for alternative options for care.

With these things in mind, we provide our 3,000 buildings and 7,000 occupiers with best-in-class property and facilities management so that patients can get the care they need in the best place and space for them both now and in the future, and allowing healthcare professionals to focus on delivering that care. Watch the video to find out more.

How we supported patients in 2019/2020

£90m

investment in upgrading and developing NHS buildings for patient care

26

social prescribing sites developed for communities and patient groups

1,226

car parking spaces protected with our new national car parking contract

1,470,482+

hours of patient care enabled via NHS Open Space

19,000

people used our property accessibility guides

£39m

raised for the NHS through disposal of surplus assets

Imagine the patient benefits from £39,000,000 disposals...

1,258

nurses

3,250

hip replacements

4.3m

prescriptions

How do we put patients first?

With over 3000 properties across England, millions of patients walk through our doors to receive care every year. We want to make sure they can receive the best care possible and therefore put patients at the heart of everything we do. 

Watch the video to find out more.