Property billing support

Whether you’ve got questions about your property bill or you’re looking for information about service charges, we’ve created a range of resources to help you understand our billing process.

Video: How do we issue bills?

Learn more about how our billing process works and when you can expect your Annual Charging Schedule and bills throughout the year.

Help us keep your billing contact details up to date

Let us know if your contact details for receiving your property bills or your Annual Charging Schedule have changed.

Update your contact details

Need to get in touch about your property bill?

If you’ve not been able to find what you’re looking for or if you have a query about your property bill, please contact our Customer Support Centre.

Get in touch