Occupier Handbook

The Occupier Handbook is a helpful guide for organisations occupying NHS Property Services (NHSPS) buildings.

This is the first edition of the handbook which we have introduced to help our customers understand our services and the mutual responsibilities we hold. We hope this will build stronger and clearer partnerships with our customers, unlocking the potential of our property and facilities management expertise to help the NHS get the most from its estate and deliver excellent patient care.

This edition of the handbook includes information on:

Image showing Contacts: How to contact us for customer support, facilities management, compliments and complaints.

Contacts

How to contact us for customer support, facilities management, compliments and complaints.

Image showing Occupancy: Our approach to charging, paying rent, and occupancy agreements.

Occupancy

Our approach to charging, paying rent, and occupancy agreements.

Image showing Buildings: Effective building management including energy savings and health and safety.

Buildings

Effective building management including energy savings and health and safety.

Your guide to occupying an NHS Property Services building

Please take the time to read this handbook as it will answer some of the common questions you may have.

We welcome your feedback and encourage you to get in touch with your comments and what you would like to see in future editions.

Read the Handbook

Want to know more?

To find out more about our buildings and occupation agreements, contact our Customer Support Centre.

Get in touch