Give a compliment

We are always trying to improve the quality of service we provide so you can focus on providing excellent patient care. If you have noticed an improvement, found a member of our team particularly helpful or you just want to share some positive feedback, we would love to hear from you.

Image showing Phone: 0800 085 2013 (8am-6pm Monday to Friday)

Phone

0800 085 2013 (8am-6pm Monday to Friday)

Image showing Write: NHS Property Services,       Houghton Primary Care Centre, Brinkburn Crescent, Houghton le Spring, DH4 5GU

Write

NHS Property Services, Houghton Primary Care Centre, Brinkburn Crescent, Houghton le Spring, DH4 5GU

Why give us a compliment

Let us know how we’ve worked with you and if you have positive feedback about a member of our team, a project or outcome.

We use feedback to drive improvements across NHS Property Services so that we can provide you with a consistent, high quality service and ensure patients’ experience in our buildings is the best it can be.

If your compliment is about one of our team, we will make sure both the individual and their manager is aware.

Celebrating the hidden heroes of the NHS

Our frontline facilities management teams include cleaners, receptionists, porters, security guards and many more, and are crucial to keep our NHS hospitals, health centres, GP practices and offices up and running so that medical staff can focus on caring for patients. This work is even more vital during the coronavirus (COVID-19) pandemic, and our teams are working even harder to do their bit within the NHS family.

These roles are often hidden, with staff working behind the scenes, but now more than ever we want to make sure they are seen and celebrated.

If you would like to compliment one of our facilities management team members, get in touch.

Share your compliment with us

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