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Refurbishing underutilised space and adjoining space to deliver broader healthcare services.

Local healthcare providers in Deal were under pressure to find clinical operational space to enable them to provide a broader selection of healthcare services to the local community. NHS Property Services identified underutilised space at Victoria Walmer and District War Memorial Hospital following the relocation of their minor injury unit as only a single wound clinic now operated within part of the space. However, it was old and tired and therefore not suitable in its current state so we embarked on a refurbishment project.

During stakeholder engagement, it was identified that whilst two wound treatment clinics were needed, the patients receiving treatment traditionally look forward to the appointment due to the social interaction with staff and other patients, as many live with limited social interaction. Therefore, we designed the space so that the staff had two treatment rooms, which instead of constructing a partition, were divided with a medical curtain but with separate lighting, workstations etc to ensure that should the dynamics and operational requirements change, the space can easily be converted into two rooms.

We worked closely with another stakeholder to incorporate dementia friendly colours. we took the opportunity to reconfigure the adjoining rooms and floor space to provide an additional treatment room and update current facilities.

We provided a new, modern wound clinic with two treatment rooms and additional ancillary support rooms, (clean and dirty utilities) and as a result of our additional works, there are now four refreshed and refurbished clinical rooms. During the six week programme of works, the workforce utilised the League of Friends canteen, which saw their takings for that period exponentially increase by 300%.