Webinar recording : How to understand your property bill
Questions about service charges or unsure of when your next bill will arrive? Watch our webinar on how to understand your property bill
As we move towards budgeting season, we want to ensure our customers understand our billing process and the charges they receive from us.
In this webinar, Dave Kidd (Head of Finance, Asset Management), Fernando Arias (Head of Working Capital Management) and Harj Brar (Credit Control Manager) covered topics including:
Update on improvements to our billing process
What bills cover and how they're calculated
Occupancy agreements and the occupancy change process
Market rent and reimbursable costs
New customer guides and supporting materials to help you understand your bills