Charging policy 2017-18

NHS Property Services’ (NHSPS), in conjunction with NHS England and the Department of Health, has published a refreshed charging policy for 2017-18. A full version of the policy can be viewed here.

Who does the policy apply to?

The policy is most relevant for customers without a formal lease in place. However there are areas which apply to all customers such as the vacant space hand back scheme and sessional space.

What does the policy cover?

The policy clarifies our core charging principles and outlines charges payable for occupation of NHSPS properties. This includes regular charges (such as rent service charges), invoicing disputes, VAT, capital expenditure recovery and dilapidations. The policy also includes details about the vacant space hand back scheme and sessional space policy.

What are the changes from last year?

The core of this policy is the same as the arrangements in place since 1 April 2016 when, in line with other parts of the government estate, market rent was introduced across the NHSPS estate.
The main innovations for this year are the sessional space pilot and the vacant space hand back scheme, further details of the scheme are available here.

Who can I speak to about the charging policy?

In the first instance, please contact the Customer Support Centre on 0800 085 3015 or

How can I give feedback on the consultation proposals?

If you’d like to give us feedback on the proposed changes to next year’s charging policy, you can do so here.

Supporting information

Charging Policy

Commissioner support letter – new lease commitment by NHSPS

Commissioner support letter – new developments or works to existing NHSPS premises

Give feedback on the proposed changes to next year’s charging policy


Visit our Vacant Space Handback Scheme page