Our dedicated Customer Support Centre can help answer any queries you have about NHS Property Services.

Our customer support team will take responsibility for managing your query through to resolution, tracking and monitoring your request, so you can get an update whenever you need one.

If you need to get in touch with us about anything related to coronavirus (COVID-19) or report an urgent facilities management job, please contact the 24/7 FM helpdesk on 0808 196 2045.

Are you a journalist? Find out how to contact our media team.


0800 085 3015
Line open 8:00-18:00


Houghton Primary Care Centre, Brinkburn Crescent, Houghton le Spring, DH4 5GU


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