Our Corporate Social Responsibility (CSR) strategy is to add value to the NHS by acting responsibly and operating sustainably, supporting our customers, our people, the environment, and local communities.

Our strategy is clustered around four areas of focus where we believe we can achieve the greatest positive impacts and create value for all our stakeholders:


We place customers at the heart of what we do and seek to continually improve our services to meet their needs. We provide safe, clean, warm and accessible buildings which are fit for modern healthcare, and adopt fair and transparent practices when working with our customers and suppliers. Read our social prescribing pilot case studies in North England and South England.


Our success is based on our peoples' expertise, passion, and commitment. We aim to create a great place to work for our people, where they can develop their skills and expertise, and where we support them with their health and mental wellbeing. We value the diversity of our people and treat them with fairness and respect, and encourage a culture where our people live by our vision and values.


We seek to minimise our negative environmental impacts through responsible energy consumption and waste management. This includes developing and managing our buildings so they are efficient, sustainable and fit for the future. This makes business sense and acknowledges the link between public health and a healthy environment. Read more about our strategy.


We make a positive difference in the local communities we serve. This includes using our spaces, expertise, and resources to support others in their health and wellbeing. Through fundraising and volunteering activities we build trust by supporting communities in ways that benefit local people, and which are valued by our employees. We currently have two national charity partners: The Silver Line and The Carers Trust, helping tackle the physical and mental health impacts from being elderly and lonely, or from being an unpaid carer.  In doing so, we are helping to address some of the root causes for rising patient demand for clinical services.