NHS Property Services | Latest Corporate Social Responsibility (CSR), Customer Feedback & Financial Reports From NHS Property Services

Read our latest reports and learn more about how NHS Property Services is working to transform the NHS estate and enable the delivery of excellent patient care to support the NHS Long Term Plan.

2019/20 Annual Report

Read our 2019/20 Annual Report and Accounts

Customer Feedback Report

Learn more about how we’re working to deliver excellent customer service across our organisation

Corporate Social Responsibility (CSR) Report

As part of our role in helping deliver the NHS Long Term Plan, we’re committed to creating healthy places for patients, colleagues, communities and the environment to thrive

Our Customer Charter

Working with Department of Health and Social Care, NHS England/Improvement and our customers, we have developed our first customer charter

Our Greener NHS 2020/21 Review

Download our review to see how we performed last year and next steps to meet NHS targets

Past Annual Reports

Our annual reports give a detailed review of how we performed each year, including our financial performance, how we transformed our facilities management service and drove value for the NHS via smarter space utilisation.

View our past annual reports