NHS Property Services | Latest Corporate Social Responsibility (CSR), Customer Feedback & Financial Reports From NHS Property Services

Read our latest reports and learn more about how NHS Property Services is working to transform the NHS estate and enable the delivery of excellent patient care to support the NHS Long Term Plan. You can also find our Modern Slavery Statement and Privacy Policy below.

2019/20 Annual Report

Read our 2019/20 Annual Report and Accounts

Customer Feedback Reports

Read our annual customer feedback reports and learn more about how we're working to deliver an excellent customer experience

Corporate Social Responsibility (CSR) Report

As part of our role in helping deliver the NHS Long Term Plan, we’re committed to creating healthy places for patients, colleagues, communities and the environment to thrive

Our Customer Charter

Working with Department of Health and Social Care, NHS England/Improvement and our customers, we have developed our first customer charter

Our Greener NHS 2020/21 Review

Download our review to see how we performed last year and next steps to meet NHS targets

Modern Slavery Statement

Read our Modern Slavery Statement here

Our privacy policy

How we manage personal information

Our Companies House profile

Learn more about our organisation and access our Articles of Association.

Our tax strategy

Learn more about our tax strategy

Health, Safety and Wellbeing Policy

We promote best practice and implement guidance from the Health and Safety Executive and other relevant regulatory bodies to keep our people, customers and service users safe.

Charging Policy

Learn more about our policy on occupancy charges

Expenditure over £25,000

Find details of expenditure over £25,000

Past Annual Reports

Our annual reports give a detailed review of how we performed each year, including our financial performance, how we transformed our facilities management service and drove value for the NHS via smarter space utilisation.

View our past annual reports