Published date: 06 December 2023

Top tips for preparing your property for winter

Take a look at our guidance to help you and your patients stay safe and warm this winter.

With cold temperatures outside and darker days, more precautions need to be taken to ensure that all staff, patients and visitors that use our buildings are safe and warm at all times, especially given the fact that many will be ill or vulnerable.

Get advice on dealing with...

  • Turning your heating back on
  • Dealing with snow and ice
  • Using portable heaters
  • How to safely hand Christmas decorations
Read the guidance

Reporting facilities management issues

To report any urgent facilities management issues that are impacting your ability to provide patient care this winter, such as no hot water or no heating, please call us on 0808 196 2045.

For any non-urgent facilities management issues, please log them on our customer portal, Connect.

Get more information on reporting facilities management issues, here.