Published date: 24 February 2021

Expanding a refurbishment project to improve NHS staff welfare areas and site accessibility

Great Lever Health Centre, Bolton


Customers/Stakeholders: Bolton Clinical Commissioning Group (CCG) and Bolton Foundation Trust

NHSPS representatives: Kayley Riley, Senior Portfolio Optimisation Manager, and Mark Lloyd, Senior Construction Manager


NHS Property Services (NHSPS) teams were running a wider refurbishment of the site, where we were undertaking backlog maintenance works including roof replacement and air conditioning.

During the works, we ran an inspection of the internal areas and found the WCs, staff facilities and corridors in poor condition. We proposed building these works into the wider scheme and investment.


NHSPS are committed to improving environments for NHS colleagues and patients alike. This scheme is part of our nationwide initiative to identify opportunities to improve staff rest and welfare areas for our NHS partners.

We invested an additional ~£55,000 to refurbish two staff kitchens, 3 WCs, and decorate all corridor areas throughout the building. We also took the opportunity to replace the signage internally and externally, improving wayfinding for patients.


The refurbished corridors and signage will create a more pleasant, welcoming and accessible experience for patients on site.

The improved staff kitchen and WCs now offers nicer spaces for our NHS colleagues. We hope this can help improve their physical and mental wellbeing, which will help them to continue delivering excellent patient care.