Webinar recording: How to understand your property bill

Questions about service charges or unsure of when your next bill will arrive? Watch our webinar on how to understand your property bill

As we move towards budgeting season, we want to ensure our customers understand our billing process and the charges they receive from us.

In this webinar, Dave Kidd (Head of Finance, Asset Management), Fernando Arias (Head of Working Capital Management) and Harj Brar (Credit Control Manager) covered topics including:

  • Update on improvements to our billing process
  • What bills cover and how they're calculated
  • Occupancy agreements and the occupancy change process
  • Market rent and reimbursable costs 
  • New customer guides and supporting materials to help you understand your bills

Watch the webinar